Privacy policy

Solomon Boss, LLC

Last Modified: 05/06/2024

OVERVIEW

Solomon Boss, LLC dba Solobo, a Virginia limited liability company ("Solomon Boss", "Solobo", “SOLOBO”, “the Company”, “we”, “our”, and “us”) respects your (“User”, “you”, or “your”) privacy and is committed to protecting it through SOLOBO’ compliance with this privacy policy (this “Privacy Policy”). This Privacy Policy describes how SOLOBO may collect personal information from the visitors to www.solobotoys.com (the “Website”) and its related services and online platform (collectively defined as the “SOLOBO Services”), how SOLOBO may use it, with whom SOLOBO may share it, what choices you have regarding it, and how SOLOBO protects it. This Privacy Policy is incorporated into and is a part of the Terms of Service of SOLOBO, which can be found HERE (the “Terms of Service”), and SOLOBO encourages you to become familiar with the terms and conditions contained herein and therein.

CONSENT

By accessing and using this Website, you agree that you have read and understand this Privacy Policy, and that you accept and consent to SOLOBO’s privacy practices described in this Privacy Policy.

CHANGES TO PRIVACY POLICY

SOLOBO reserves the right to change the terms of this Privacy Policy at any time. SOLOBO may change its Privacy Policy and practices because of changes in relevant and applicable legal or regulatory requirements, the business or business practices of SOLOBO, in its attempts to better serve your needs, or for any other reason. Notice of such changes to the Privacy Policy or SOLOBO’s privacy practices will be given in the manner described in the Terms of Service, and a revised Privacy Policy will be posted on the Website.

CONTROLLER

SOLOBO is the controller and responsible for your personal data. If you have any questions about this Privacy Policy, including any requests to exercise Your Legal Rights (as set forth below), please contact us using the details set out below.

Contact Details

SOLOBO can be contacted at:

SOLOBO, LLC
Attn: Manager
11815 Fountain Way Suite 300
Newport News, VA 23606

 

WHAT INFORMATION IS COLLECTED? 

SOLOBO may collect various types of information from or about you depending on how you use the Website and its various features. You supply SOLOBO with various types of information, including personal information that you choose to disclose, and SOLOBO also collects information automatically regarding how you use the Website, which SOLOBO collects as you interact with the Website.

Information you Provide to SOLOBO

With respect to personal information, you may provide SOLOBO with various types of information, including, without limitation, you and your name, address, telephone number, e-mail address, transaction information, as well as billing and payment information that you voluntarily provide through the Website. This information is generally entered into fields in the registration or subscription forms and enables you to take full advantage of the SOLOBO Services. SOLOBO may collect email addresses from you and other Users, customers, and visitors to the Website for the purpose of communication. If at any time you wish to be removed from SOLOBO’s email database, you can request removal by contacting legal@solobotoys.com. SOLOBO reserves the right to contact you via postal mail, email, or telephone for the purpose of administering your account.

SOLOBO may also retain the content of and metadata regarding any correspondence you may have with SOLOBO or its customer service representatives or other employees or contractors, regardless of the mode of communication by which such correspondence occurred. This includes, without limitation, any information contained and consented to, as described in the Terms of Service. This information helps SOLOBO to improve the Website and the materials, products, and services that are offered on the Website, and to more effectively and efficiently respond to both current and future inquiries.


SMS Marketing and Communications

Automatic Information Collection and Tracking

When you access and use the Website, it may use technology to automatically collect:

• certain details of your access to and use of the Website, including traffic data, location data, logs, and other communication data, and the resources that you access and use on or through the Website;

• information about your mobile device and internet connection, including the device’s unique device identifier, Internet Protocol (“IP”) address, operating system, browser type, mobile network information, and the device’s telephone number;

• stored information and files, metadata, and other information associated with other files stored on your device, including, without limitation, photographs, audio and video clips, personal contacts, and address book information; and/or

• real-time information about the location of your device for analytics.

If you do not want SOLOBO to collect this information, do not access the Website. SOLOBO also may use these technologies to collect information about your activities over time and across third-party websites, apps, or other online services.

As with many other websites, the web servers used to operate the Website collect certain data pertaining to you and the equipment and communication methods that you use to access the internet and the Website. Without combining this data with other sources of information, the servers do not readily identify you. They do, however, reveal such things as the IP address assigned to your computer, pages you accessed on the Website or immediately prior to visiting the Website, and the length of time you accessed the Website. This information is collected to, among other things, facilitate Website operation and system administration, to generate aggregate, non-identifiable statistical information, and to improve content and content delivery with regard to the Website and the materials, products, and services that SOLOBO makes available on the Website.

 

USE OF COOKIES 

SOLOBO uses “cookies” (small text files stored on your computer) to help track and customize your access and use of the Website. Cookies store and retain information that helps SOLOBO recognize you when you return to the Website following a previous visit. Cookies may also store any login or ID assigned to you by SOLOBO and the associated password, which information would be stored in encrypted form. Most popular internet browser packages allow you to configure the browser so as not to accept cookies if you so choose. However, setting your browser to reject cookies may prevent you from taking full advantage of the Website and the materials, products, and SOLOBO Services that SOLOBO makes available on the Website.

We may also use the following:

Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see Choices About How We Use and Disclose Your Information below.

Web Beacons. Pages of our Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit SOLOBO, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

Google Analytics Cookies. Our Website may use Google Analytics cookies, which is a simple, easy-to-use tool that helps website owners measure how users interact with website content. As a user navigates between web pages, Google Analytics provides website owners JavaScript tags (libraries) to record information about the page a user has seen, for example the URL of the page. The Google Analytics JavaScript libraries use HTTP Cookies to “remember” what a user has done on previous pages / interactions with the website.

Third-Party Use of Cookies and Other Tracking Technologies Like Google Analytics

SOLOBO may use Google Analytics cookies (see above) and may use these cookies with remarketing using Google Analytics to create ads for you and others. Some content or applications, including advertisements, on the Website are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies along or in conjunction with web beacons or other tracking technologies to collect information about you when you use the Website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. These third parties may use this information to provide you with interest-based (behavioral) advertising or other targeted content. We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

We collect data about your activities that does not identify you personally or indirectly when you visit the Website, or other websites and online services where we display ads. This information may include content you view, the day, time, and manner in which you access the content, the products you purchase, and your location details associated with your IP address. We use this information that we collect to serve you more relevant advertisements. We also may collect information about where you saw the advertisements we deliver to you and what ads you click on. SOLOBO may use remarketing to advertise across the internet and other websites. Please contact us if you do not want to participate in these programs. You may opt out of Google’s use of cookies by visiting the Google advertising opt-out page at http://www.google.com/settings/Ads_Settings page. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

CHILDREN’S ONLINE PRIVACY PROTECTION ACT

SOLOBO does not attempt to collect personal information from children. Children under 18 years old are not the target audience for the Website. To protect their privacy, SOLOBO prohibits the solicitation of personal information from these children or the purchase of Products by these children. If you are under the age of 18, do not access the Website or submit your email address or any other personal information through the Website.

SOLOBO’S USE AND DISCLOSURE OF YOUR INFORMATION

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

• Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this Website may then be inaccessible or not function properly.

• Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt out by sending us an email stating your request to legal@solobotoys.com

• Promotional Offers from SOLOBO. If you do not wish to have your email address or contact information used by SOLOBO to promote our own third parties’ products or services, you can opt out by sending us an email stating your request to legal@solobotoys.com. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt-out does not apply to information provided to SOLOBO as a result of a SOLOBO Services purchase, warranty registration, product service experience, order, or other transactions.

• Targeted Advertising. If you do not want to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target audience preferences, you can opt out by visiting http://www.google.com/settings/Ads_Settings_page. Please note, we do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the NAI on the NAI’s website. See the link above.

California residents may have additional personal information rights and choices. Please see Your California Privacy Rights below for more information.

 

ACCESSING AND CORRECTING YOUR INFORMATION

You can review and change your personal information by logging into the Website and visiting your account profile page.

You may also send us an email at legal@solobotoys.com to request access to, correct, or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your User account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

If you delete your User Contributions (as defined in the Terms of Service) from the Website, copies of your User Contributions may remain viewable in cached and archived pages or might have been copied or stored by other Website Users. Proper access and use of information provided on the Website, including User Contributions, is governed by our Terms of Service.

California residents may have additional personal information rights and choices. Please see Your California Privacy Rights below for more information.

YOUR CALIFORNIA PRIVACY RIGHTS

If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights email legal@solobotoys.com or visit https://www.caprivacy.org.

California’s “Shine the Light” law (Civil Code Section 1798.83) permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to legal@soloboytoys.com or write us at our address above.

DISCLOSURE FOR LEGAL PURPOSES

SOLOBO reserves the right to disclose any personally identifiable information or other information it collects through the Website or otherwise if it is required to do so by law or if it reasonably believes that the disclosure is necessary in order to (a) fulfill a government request; (b) conform with the requirements of law or to comply with legal process served on it; (c) protect or defend its legal rights or property or third-party licensors of any material on the Website; or (d) in an emergency to protect the health or safety of the Users of the Website or the general public.

Your use of the Website, including any disputes arising from it, is subject to this Privacy Policy as well as the Terms of Service and all dispute resolution, limitation on damages, and choice of law provisions therein. SOLOBO encourages you to refer to this Privacy Policy on an ongoing basis so that you understand the current Privacy Policy. Unless stated otherwise, the current Privacy Policy applies to all information that SOLOBO has about you and your account.

HOW DOES SOLOBO USE THE INFORMATION IT COLLECTS?

In addition to the uses mentioned or described above, SOLOBO uses the information that it collects from or about you to improve the materials, products, and services that it makes available on the Website, to notify you of changes made to the Website or new products or services made available on or through the Website, to evaluate your needs and customize Website content delivered to you according to those needs, to facilitate the processing of any purchases or uses you make through the Website, to send you promotional material from SOLOBO and its affiliates, and for other legitimate and lawful business purposes of SOLOBO. Other than to the extent necessary or convenient for SOLOBO to perform the Terms of Service, SOLOBO may share information collected about you with third parties, such as for certain special programs that it offers in connection with some of its business affiliates, which may involve special promotions and/or pricing, and in which you may or may not be participating. Should you register as a participant in one of those programs, SOLOBO will acknowledge your registration and notify its applicable business affiliates of your registration, thereby enabling you to receive the corresponding program benefits. SOLOBO may sell lists containing personal contact information including the name, email, and address, or a combination thereof, about Website Users, clients, purchasers, registrants, or subscribers. By providing your information, you are consenting to such use. You have the right to withdraw consent to marketing at any time by contacting the us at legal@solobotoys.com

HOW DOES SOLOBO PROTECT INFORMATION COLLECTED ABOUT YOU?

SOLOBO places a high value on protecting information transmitted via the Website. For this reason, SOLOBO processes personal data in accordance with privacy rights and regulations of the General Data Protection Regulation (GDPR). SOLOBO uses state-of-the-art security solutions to process payments and to provide secure communication methods. SOLOBO’s payment services providers use industry-standard Secure Socket Layer (SSL) encryption technology to safeguard User information. Other security safeguards include, but are not limited to, third-party payment processors, data encryption, firewalls, and physical access controls to building and files. SOLOBO does not store payment information. SOLOBO takes commercially reasonable measures to secure and protect customer-specific information transmitted via or stored on the Website. However, no security system is impenetrable. SOLOBO CANNOT AND DOES NOT GUARANTEE AND HEREBY EXPRESSLY DISCLAIMS THAT INFORMATION USERS SUPPLY TO SOLOBO OR ON THE WEBSITE WILL BE TOTALLY SECURE.

HOW LONG DOES SOLOBO KEEP YOUR PERSONAL DATA?

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting, or other requirements.

DOES SOLOBO DISCLOSE INFORMATION TO OUTSIDE PARTIES? 

SOLOBO may share your information to individuals outside of SOLOBO, including, without limitation, its affiliates or to any third parties. Currently, SOLOBO does not sell, trade, or otherwise transfer to outside parties your personally identifiable information for a referral fee. SOLOBO, in its sole discretion, may also release your information when it believes release is appropriate to comply with the law, enforce Website policies, or protect SOLOBO’ or others’ rights, property, or safety. Additional non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

BUSINESS TRANSFERS

As SOLOBO continues to grow and develop its business, it is possible that its corporate structure might change or that it might merge or otherwise combine with, or that substantially all of its assets might be acquired by, another company. In any such transactions, customer information generally is, will most probably be, and should be expected to be one of the transferred business assets. 

LINKED SITES

For your convenience, some hyperlinks may be posted on the Website that link to other websites not under the control of SOLOBO. Other company logos may also be posted on the Website as service providers to SOLOBO. Please note that this Privacy Policy applies only to the Website and not to other websites of other organizations to which it may link. SOLOBO is not responsible for the privacy policies or practices of any other third-party sites. You should make your own inquiries regarding them. In addition, when you initiate a transaction on a website that the Website links to, even if you reached that site through the Website, the information that you submit to complete that transaction becomes subject to the privacy practices of the owner of that linked site. You should read their privacy policies to understand how they use and protect personal information that they collect. SOLOBO is not responsible for the privacy or information practices of its suppliers or any third-party websites.

WHAT CHOICES DO YOU HAVE?

You may update at any time the information about you and your personal preferences stored on the Website derived from information you have provided to SOLOBO. You may also ask SOLOBO at any time to remove your name from the list of Website Users who wish to receive electronic communications and e-mail advertisements from SOLOBO or its affiliates by simply sending such a request to SOLOBO at the numbers or addresses given below. Once you opt out, SOLOBO will honor your choice until you inform it otherwise. Please remember, however, that if SOLOBO has already shared information about you pursuant to your registration and participation in any special programs of its business affiliates (as described above), SOLOBO has no control over how such business affiliates may further use that information and you will need to contact them directly in that regard.

YOUR LEGAL RIGHTS

You have the right to any of the following at any time:

Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons that will be notified to you, if applicable, at the time of your request. 

Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation that makes you want to object to processing on this ground as you feel it impacts your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information that override your rights and freedoms.

Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: 

• If you want us to establish the data’s accuracy.

• Where our use of the data is unlawful but you do not want us to erase it.

• Where you need us to hold the data even if we no longer require it as you need it to establish, exercise, or defend legal claims. 

• You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it. 

Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information that you initially provided consent for us to use or where we used the information to perform a contract with you. 

Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

 

WHO CAN YOU CONTACT FOR MORE INFORMATION?

Should you feel that your privacy or security is being compromised or have any other questions regarding the privacy practices or this Privacy Policy, please notify SOLOBO using the contact information listed above.

YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND CONSENT TO THE PRIVACY PRACTICES DESCRIBED IN THIS PRIVACY POLICY AND AGREE TO BE BOUND BY THE TERMS OF SERVICE REFERENCED HEREIN.